7bed Frequently Asked Questions

Creating a 7bed account takes under two minutes. Visit 7bed.club and click the registration link, then fill in your mobile number, choose a username and password, and confirm you are aged 18 or above. Once submitted, your account is active immediately and you can make your first deposit via bKash, Nagad, Rocket, or Upay to start playing.

7bed requires a valid government-issued identity document to complete KYC verification. Accepted documents for Bangladesh players include your National ID (NID) card, passport, or birth certificate combined with a utility bill showing your address. Upload clear photos of both sides of your document through the account settings panel. Verification is typically completed within 24 hours.

Identity verification is mandatory before 7bed processes any withdrawal. This protects your account from unauthorised withdrawals and ensures funds are returned to the correct person. It is a one-time process — once your account is verified, future withdrawals do not require you to resubmit documents unless your details change.

If you have forgotten your 7bed password, use the password reset option on the login page. Enter the mobile number registered to your account and you will receive a one-time verification code by SMS. Enter the code, then set a new password. If you no longer have access to your registered mobile number, contact the support team at [email protected] for manual account recovery.

No. Each player is permitted exactly one 7bed account. Creating multiple accounts — whether under the same name, the same mobile number, or different details — is a breach of 7bed's Terms and Conditions and will result in all accounts being permanently suspended. If you believe a duplicate account was created in error, contact support immediately to resolve the situation.

To close your 7bed account permanently, log in and go to Account Settings, then select the self-exclusion or account closure option and choose the permanent closure option. Alternatively, email [email protected] with your username and registered mobile number requesting permanent closure. Any remaining balance will be returned to your registered payment method within 5 to 10 working days after identity verification.

Cricket betting on 7bed lets you place wagers on match outcomes, player performances, and in-play events across BPL (Bangladesh Premier League), IPL, T20 World Cup, Test matches, and other international fixtures featuring the Bangladesh Tigers. Select a match from the cricket section, choose your market — match winner, top batsman, total runs, etc. — enter your stake in BDT, and confirm the bet. Winnings are credited to your account as soon as the result is settled.

Yes, 7bed supports in-play (live) betting on cricket matches, allowing you to place wagers while the game is in progress. Odds update in real time based on the current match situation. In-play markets available on 7bed include next wicket, runs in current over, method of dismissal, and match winner. A stable internet connection is recommended for the best live betting experience.

All slot games available on 7bed are supplied by certified third-party game providers — including Pragmatic Play, NetEnt, and Microgaming — whose random number generators (RNGs) are independently tested and certified for fairness. The RTP (Return to Player) percentage for each game is set by the provider and cannot be altered by 7bed. You can find the RTP figure in each game's information panel.

Yes, 7bed is fully optimised for mobile play on both Android and iOS devices. The platform runs entirely through your mobile browser — no app download is required. Simply open your preferred browser (Chrome, Safari, Firefox) on your phone or tablet, navigate to 7bed.club, and log in. All games including cricket betting, slots, live casino, Nine, and Callbreak are fully playable on mobile.

7bed offers a selection of popular South Asian card games including Nine (also known as Teen Patti Nine) and Callbreak, which are particularly popular among players in Bangladesh. The casino section also features international card games including Baccarat, Blackjack, and Poker variants supplied by live casino providers such as Evolution Gaming and Ezugi, playable with real dealers via live stream.

If a cricket match is abandoned, rained off, or officially declared void before the minimum number of overs required for a valid result, 7bed will void all open bets on that match and return your full stake to your account balance. In-play bets placed after the minimum overs threshold has been reached may be settled based on the DLS method result where applicable. Full details are in the 7bed betting rules.

7bed operates with SSL encryption on all pages and transactions, ensuring that your personal data and payment information are protected in transit. Account passwords are stored using one-way cryptographic hashing and are never accessible in plain text. Financial transactions are processed through established payment providers including bKash, Nagad, Rocket, and Upay. 7bed does not store full card numbers or mobile banking credentials on its own servers.

7bed operates as an online betting and casino platform serving players in Bangladesh. The platform uses SSL encryption, enforces 18+ age verification, and maintains responsible gaming standards in line with international best practices. 7bed does not make specific claims about regulatory licensing from any Bangladeshi government body. Players are responsible for understanding and complying with the laws applicable in their own jurisdiction before registering.

The minimum age to register and play on 7bed is 18 years. This is a firm requirement — all players must confirm they are 18 or above at registration, and identity verification includes confirming date of birth against a valid government ID. Any account found to belong to a person under 18 is closed immediately and all funds frozen. 7bed takes its age restriction obligations seriously and will not under any circumstances allow underage gambling.

If you feel that gambling is negatively affecting your life, you can self-exclude from 7bed immediately. Go to Account Settings, select Responsible Gaming, and choose a self-exclusion period — options include 6 months, 1 year, 2 years, or permanent closure. Self-exclusion takes effect immediately, freezes your account, and stops all marketing communications. You can also email [email protected] and the team will apply the exclusion for you within one hour, 24 hours a day.

Yes. 7bed provides deposit limit controls directly within your account settings under the Responsible Gaming section. You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing a limit is subject to a mandatory 24-hour cooling-off period to give you time to reconsider.

If gambling is causing financial or personal difficulties, the first step is to act immediately — do not wait for the situation to worsen. Log in to your 7bed account and activate a time-out or self-exclusion from the Responsible Gaming section. You can also contact our support team at [email protected] at any time and request that your account be restricted or closed. Speaking with a trusted family member, friend, or professional counsellor in Dhaka, Chittagong, or your local area is also strongly encouraged. Seeking help early makes a significant difference.